Merchant Portal is a robust system that allow merchants to manage daily deals, discount codes, vouchers and cashback. The dashboard give insights about number of deals sold in timeframe, sales and redemption figures, commission paid on transactions, segment sales by gender and demographics, ideas to promote deals and more.
As the UX Designer, I recreated, and redesigned the desktop website to mobile-first. The brief included improving the overall user experience, produce information architect site maps, wireframes, prototypes, user interface, and optimise the loading speed and performance. I engaged myself soundly on user research study and conducted Usability Tree Testing to evaluate the findability of topics in the system.
The incremental approach was taken to replace views while maintaining the existing functionality. The project observed zero downtime during the transition period and was highly appraised by the senior management.